
-
Communication is derived from which Latin word meaning "to make common"?
A) Communis
B) Communicare
C) Communitas
D) Communicatio
Answer: B) Communicare
-
Which of the following best defines communication?
A) Transmission of symbols
B) Exchange of ideas for common understanding
C) Delivering orders
D) Writing reports
Answer: B) Exchange of ideas for common understanding
-
Which of the following models introduced the concept of "noise"?
A) Berlo’s Model
B) Shannon–Weaver Model
C) Schramm’s Model
D) Aristotle’s Model
Answer: B) Shannon–Weaver Model
-
Who said “Communication is the lifeblood of an organization”?
A) Peter Drucker
B) Harold Lasswell
C) Aristotle
D) Chester Barnard
Answer: D) Chester Barnard
-
The communication process follows which correct order?
A) Message → Sender → Receiver → Feedback
B) Sender → Message → Channel → Receiver → Feedback
C) Sender → Receiver → Message → Feedback
D) Receiver → Channel → Sender → Feedback
Answer: B) Sender → Message → Channel → Receiver → Feedback
-
Which of the following is a component of communication?
A) Noise
B) Technology
C) Politics
D) Economy
Answer: A) Noise
-
The feedback in communication helps to:
A) Start communication
B) End communication
C) Complete the communication cycle
D) Distract the process
Answer: C) Complete the communication cycle
-
The most direct form of human communication is:
A) Written
B) Visual
C) Oral
D) Electronic
Answer: C) Oral
-
Which of these is NOT a type of communication?
A) Verbal
B) Non-Verbal
C) Mechanical
D) Visual
Answer: C) Mechanical
-
In non-verbal communication, “proxemics” refers to:
A) Facial expressions
B) Use of space
C) Voice tone
D) Touch
Answer: B) Use of space
-
Which is an example of upward communication?
A) Principal’s circular to staff
B) Student’s feedback to teacher
C) Teacher’s instruction to student
D) Dean’s letter to vice-chancellor
Answer: B) Student’s feedback to teacher
-
Effective classroom communication primarily depends on:
A) Teaching aids
B) Interaction and feedback
C) Silence and discipline
D) Written assignments
Answer: B) Interaction and feedback
-
Which of the following is a written mode of communication?
A) Debate
B) Seminar
C) Memo
D) Speech
Answer: C) Memo
-
Which of the following expresses emotion best?
A) Written words
B) Gestures
C) Printed materials
D) E-mail
Answer: B) Gestures
-
Encoding is done by the:
A) Receiver
B) Message
C) Sender
D) Channel
Answer: C) Sender
-
Decoding is performed by the:
A) Channel
B) Receiver
C) Sender
D) Noise source
Answer: B) Receiver
-
The medium used in online classroom teaching is:
A) Verbal only
B) Electronic
C) Visual only
D) Physical
Answer: B) Electronic
-
Intercultural communication competence requires:
A) Ethnocentrism
B) Cultural empathy
C) Ignorance of difference
D) Cultural dominance
Answer: B) Cultural empathy
-
Which among the following represents visual communication?
A) Body posture
B) Charts and graphs
C) Telephone conversation
D) Email text
Answer: B) Charts and graphs
-
Which of the following barriers is psychological?
A) Noise
B) Fear and anxiety
C) Poor handwriting
D) Long distance
Answer: B) Fear and anxiety
-
Semantic barriers arise due to:
A) Language differences
B) Physical distance
C) Climate
D) Time gap
Answer: A) Language differences
-
A teacher’s friendly tone enhances:
A) Authority
B) Clarity
C) Emotional appeal
D) Student engagement
Answer: D) Student engagement
-
Which communication type follows chain of command?
A) Informal
B) Formal
C) Grapevine
D) Cultural
Answer: B) Formal
-
An example of informal communication in a college is:
A) Notice board announcement
B) Email from principal
C) Conversation among peers
D) Official circular
Answer: C) Conversation among peers
-
Which statement is TRUE about effective communication?
A) It is always oral
B) It requires feedback
C) It excludes emotion
D) It cannot be visual
Answer: B) It requires feedback
-
Listening is an example of:
A) Encoding
B) Decoding
C) Noise
D) Filtering
Answer: B) Decoding
-
Mass communication is generally:
A) One-to-one
B) One-to-many
C) Many-to-one
D) Two-way interactive
Answer: B) One-to-many
-
Which is an example of mass communication medium?
A) Seminar
B) Workshop
C) Newspaper
D) Classroom
Answer: C) Newspaper
-
Which of these media has both audio and visual elements?
A) Radio
B) Newspaper
C) Television
D) Poster
Answer: C) Television
-
Digital literacy mainly helps to overcome which barrier?
A) Physical
B) Technological
C) Semantic
D) Psychological
Answer: B) Technological
-
“Noise” in communication refers to:
A) Audience applause
B) Interference with message transmission
C) Background music
D) Feedback delay
Answer: B) Interference with message transmission
-
Effective communication should be:
A) Complex
B) Ambiguous
C) Clear and complete
D) Fast and loud
Answer: C) Clear and complete
-
The most important skill in communication is:
A) Speaking
B) Reading
C) Listening
D) Writing
Answer: C) Listening
-
A barrier caused by poor ventilation and noise is:
A) Psychological
B) Physical
C) Semantic
D) Cultural
Answer: B) Physical
-
Which of these best demonstrates intercultural competence?
A) Assuming all cultures are same
B) Adjusting communication style to context
C) Ignoring differences
D) Using technical jargon
Answer: B) Adjusting communication style to context
-
The act of distorting or filtering information while passing it upward is called:
A) Channeling
B) Grapevine
C) Upward filtering
D) Encoding
Answer: C) Upward filtering
-
Which of the following promotes effective group communication?
A) Dominance by one member
B) Open discussion
C) Lack of feedback
D) Ignoring conflict
Answer: B) Open discussion
-
Who proposed the SMCR model of communication?
A) Shannon and Weaver
B) Berlo
C) Schramm
D) Lasswell
Answer: B) Berlo
-
In Berlo’s model, “R” stands for:
A) Receiver
B) Response
C) Reaction
D) Recording
Answer: A) Receiver
-
Which of the following represents “mass media”?
A) Telephonic call
B) Email
C) Television broadcast
D) Classroom lecture
Answer: C) Television broadcast
-
Media that combines text, audio, and video is known as:
A) Analog media
B) Multimedia
C) Print media
D) Linear media
Answer: B) Multimedia
-
Which of these is a two-way form of communication?
A) Television
B) Radio
C) Conversation
D) Newspaper
Answer: C) Conversation
-
The primary purpose of communication in teaching is:
A) Transfer of information
B) Maintenance of authority
C) Academic control
D) Entertainment
Answer: A) Transfer of information
-
The most significant outcome of effective communication is:
A) Understanding
B) Control
C) Domination
D) Persuasion
Answer: A) Understanding
-
Mass media acts as a watchdog by:
A) Censoring culture
B) Monitoring public institutions
C) Entertainment
D) Advertising
Answer: B) Monitoring public institutions
-
Which of the following best describes “grapevine” communication?
A) Official
B) Formal
C) Informal
D) Technical
Answer: C) Informal
-
When a teacher adapts language for diverse learners, it shows:
A) Lack of confidence
B) Cultural adaptability
C) Strictness
D) Poor vocabulary
Answer: B) Cultural adaptability
-
Which component ensures that the receiver understood the message?
A) Encoding
B) Decoding
C) Feedback
D) Channel
Answer: C) Feedback
-
The mass media that allows maximum interactivity is:
A) Radio
B) Newspaper
C) Internet
D) Television
Answer: C) Internet
-
Which of the following is considered a verbal barrier?
A) Ambiguity
B) Noise
C) Physical distance
D) Cultural norms
Answer: A) Ambiguity
-
In classroom communication, active listening primarily helps in:
A) Giving instructions
B) Understanding student needs
C) Preparing syllabus
D) Admin work
Answer: B) Understanding student needs
-
Which of the following is NOT part of the 7 Cs of communication?
A) Clarity
B) Conciseness
C) Consideration
D) Complexity
Answer: D) Complexity
-
The term “kinesics” in non-verbal communication refers to:
A) Facial expressions
B) Gestures and body movements
C) Tone of voice
D) Eye contact
Answer: B) Gestures and body movements
-
Which type of communication is best for conveying emotions?
A) Written
B) Non-verbal
C) Technical
D) Telephonic
Answer: B) Non-verbal
-
Which of the following is a barrier caused by cultural differences?
A) Jargon
B) Misinterpretation of gestures
C) Noise
D) Poor voice modulation
Answer: B) Misinterpretation of gestures
-
Feedback is most effective when:
A) Immediate and specific
B) Delayed
C) Vague
D) One-way
Answer: A) Immediate and specific
-
Which is an example of lateral communication?
A) Teacher to principal
B) Peer-to-peer communication
C) Student to teacher
D) Manager to CEO
Answer: B) Peer-to-peer communication
-
The main purpose of classroom communication is:
A) Dominance
B) Mutual understanding
C) Control
D) Entertainment
Answer: B) Mutual understanding
-
Which of the following is an example of upward communication?
A) Manager’s memo to staff
B) Student’s report to principal
C) Teacher lecture
D) Radio broadcast
Answer: B) Student’s report to principal
-
Which medium allows rapid transmission of information to a large audience?
A) Newspaper
B) Internet
C) Memo
D) Notice board
Answer: B) Internet
-
“Encoding” in communication refers to:
A) Understanding the message
B) Converting ideas into symbols
C) Sending feedback
D) Interpreting gestures
Answer: B) Converting ideas into symbols
-
Which of these is NOT a type of non-verbal communication?
A) Haptics
B) Proxemics
C) Encoding
D) Kinesics
Answer: C) Encoding
-
Barriers to communication can be classified as:
A) Physical, Psychological, Semantic, and Cultural
B) Physical only
C) Psychological only
D) Technical only
Answer: A) Physical, Psychological, Semantic, and Cultural
-
Which communication is more persuasive in influencing behavior?
A) Verbal
B) Non-verbal
C) Written
D) Telephonic
Answer: B) Non-verbal
-
Noise in communication refers to:
A) Audience reaction
B) Any interference in transmission
C) Loud voice
D) Radio signal
Answer: B) Any interference in transmission
-
The Grapevine is an example of:
A) Formal communication
B) Informal communication
C) Lateral communication
D) Technical communication
Answer: B) Informal communication
-
Which of the following is considered a semantic barrier?
A) Physical distance
B) Use of jargon
C) Noise
D) Eye contact
Answer: B) Use of jargon
-
The “channel” in communication refers to:
A) The sender
B) The medium of transmission
C) The receiver
D) Feedback
Answer: B) The medium of transmission
-
Which is a key feature of effective communication?
A) Ambiguity
B) Clarity
C) Noise
D) Complexity
Answer: B) Clarity
-
Which of the following is a form of mass media?
A) Classroom lecture
B) Television broadcast
C) One-to-one conversation
D) Email to one person
Answer: B) Television broadcast
-
In a group communication setting, interaction is:
A) One-way
B) Multi-directional
C) Downward only
D) Non-existent
Answer: B) Multi-directional
-
An effective way to reduce communication barriers is:
A) Avoid feedback
B) Encourage active listening
C) Increase noise
D) Use complex jargon
Answer: B) Encourage active listening
-
In Berlo’s SMCR model, “S” stands for:
A) Source
B) Sender
C) Signal
D) Semantic
Answer: A) Source
-
Which is a disadvantage of mass media?
A) Information overload
B) Mass influence
C) Entertainment
D) Knowledge sharing
Answer: A) Information overload
-
Which of the following is an example of downward communication?
A) Student feedback
B) Manager issuing instructions
C) Peer discussion
D) Informal chat
Answer: B) Manager issuing instructions
-
Intercultural communication improves when:
A) Cultural differences are ignored
B) Stereotypes are eliminated
C) Communication is one-way
D) Jargon is maximized
Answer: B) Stereotypes are eliminated
-
Which of the following is a non-verbal cue?
A) Email
B) Voice tone
C) Letter
D) Speech
Answer: B) Voice tone
-
The “receiver” in communication:
A) Sends the message
B) Interprets the message
C) Encodes the message
D) Chooses the channel
Answer: B) Interprets the message
-
Which medium is considered asynchronous?
A) Telephone call
B) Radio broadcast
C) Email
D) Face-to-face discussion
Answer: C) Email
-
Which is a psychological barrier in communication?
A) Poor handwriting
B) Anxiety and fear
C) Noise
D) Physical distance
Answer: B) Anxiety and fear
-
Which of the following is an example of visual communication?
A) Lecture
B) Poster
C) Debate
D) Conversation
Answer: B) Poster
-
Which of these increases mass communication effectiveness?
A) One-way communication
B) Feedback mechanism
C) Ambiguity
D) Excess jargon
Answer: B) Feedback mechanism
-
The most important aspect of classroom communication is:
A) Teacher authority
B) Active interaction
C) Written instructions
D) Silence
Answer: B) Active interaction
-
Which of the following is NOT a mass media channel?
A) Newspaper
B) Radio
C) Television
D) Personal conversation
Answer: D) Personal conversation
-
Semantic noise is caused by:
A) Physical sound
B) Misunderstood words or symbols
C) Distance
D) Cultural norms
Answer: B) Misunderstood words or symbols
-
Which of these is a one-to-many communication?
A) Email to a single recipient
B) Classroom lecture
C) Peer discussion
D) Face-to-face conversation
Answer: B) Classroom lecture
-
Active listening is important because:
A) It speeds up the message
B) Ensures understanding
C) Reduces channel usage
D) Increases noise
Answer: B) Ensures understanding
-
Which of the following represents informal communication?
A) Circular
B) Grapevine
C) Memo
D) Email from principal
Answer: B) Grapevine
-
Which of these is a barrier caused by poor technical setup?
A) Physical
B) Technological
C) Psychological
D) Semantic
Answer: B) Technological
-
Which is NOT an example of upward communication?
A) Employee suggestion
B) Complaint to manager
C) Peer discussion
D) Feedback form
Answer: C) Peer discussion
-
Which type of communication is key in mass media?
A) One-to-one
B) One-to-many
C) Many-to-one
D) Peer-to-peer
Answer: B) One-to-many
-
Which is considered formal communication?
A) Memo
B) Chat with colleagues
C) Peer gossip
D) Informal email
Answer: A) Memo
-
Which of the following is a common classroom barrier?
A) Poor voice modulation
B) Cultural diversity
C) Noise
D) All of the above
Answer: D) All of the above
-
The main goal of communication is:
A) Authority
B) Control
C) Understanding
D) Persuasion
Answer: C) Understanding
-
Which form of media allows real-time interaction?
A) Television
B) Radio
C) Video conferencing
D) Newspaper
Answer: C) Video conferencing
-
Which barrier occurs when the audience misinterprets the message?
A) Physical
B) Semantic
C) Noise
D) Channel
Answer: B) Semantic
-
Which model of communication emphasizes feedback as an essential element?
A) Linear
B) Circular
C) SMCR
D) Aristotle
Answer: B) Circular
-
Which of the following is NOT a characteristic of effective communication?
A) Clarity
B) Conciseness
C) Ambiguity
D) Completeness
Answer: C) Ambiguity
-
Cultural barriers can be reduced by:
A) Using stereotypes
B) Awareness and sensitivity
C) Ignoring differences
D) Using jargon
Answer: B) Awareness and sensitivity
-
Which of the following is an example of downward communication?
A) Employee suggestion
B) Manager’s instruction
C) Peer discussion
D) Student feedback
Answer: B) Manager’s instruction
-
The key purpose of classroom communication is:
A) Control
B) Understanding
C) Authority
D) Domination
Answer: B) Understanding
-
Which of the following is a verbal communication method?
A) Facial expressions
B) Speech
C) Gestures
D) Eye contact
Answer: B) Speech
-
Which of these is a type of non-verbal communication?
A) Memo
B) Gesture
C) Email
D) Lecture
Answer: B) Gesture
-
Which barrier occurs when the message is misinterpreted due to language?
A) Physical
B) Semantic
C) Psychological
D) Cultural
Answer: B) Semantic
-
The “channel” of communication refers to:
A) Sender
B) Medium
C) Receiver
D) Feedback
Answer: B) Medium
-
Feedback ensures that:
A) Communication is complete
B) Noise is eliminated
C) Message is distorted
D) Channel is bypassed
Answer: A) Communication is complete
-
Which of these is a characteristic of effective communication?
A) Ambiguity
B) Clarity
C) Confusion
D) Complexity
Answer: B) Clarity
-
Which of the following best represents lateral communication?
A) Employee to manager
B) Peer-to-peer
C) Manager to CEO
D) Teacher to student
Answer: B) Peer-to-peer
-
Which of these is an example of one-to-many communication?
A) Conversation
B) Classroom lecture
C) Peer discussion
D) Email to one person
Answer: B) Classroom lecture
-
Which of the following reduces communication barriers?
A) Ambiguity
B) Active listening
C) Noise
D) Complex jargon
Answer: B) Active listening
-
Which of these is NOT part of the communication process?
A) Sender
B) Channel
C) Feedback
D) Furniture
Answer: D) Furniture
-
Which communication model emphasizes one-way message flow?
A) Linear
B) Circular
C) SMCR
D) Interactive
Answer: A) Linear
-
Which is an example of informal communication?
A) Memo
B) Grapevine
C) Circular
D) Official email
Answer: B) Grapevine
-
Which type of communication is most persuasive?
A) Verbal
B) Non-verbal
C) Written
D) Formal
Answer: B) Non-verbal
-
Which barrier arises from physical environment?
A) Psychological
B) Physical
C) Semantic
D) Cultural
Answer: B) Physical
-
Which of the following is considered a psychological barrier?
A) Fear and anxiety
B) Distance
C) Noise
D) Language
Answer: A) Fear and anxiety
-
The SMCR model stands for:
A) Source, Message, Channel, Receiver
B) Sender, Medium, Communication, Response
C) Signal, Message, Channel, Receiver
D) Source, Medium, Communication, Response
Answer: A) Source, Message, Channel, Receiver
-
Which mass media is considered interactive?
A) Television
B) Radio
C) Internet
D) Newspaper
Answer: C) Internet
-
Which media can reach the largest audience quickly?
A) Poster
B) Internet
C) Classroom
D) Memo
Answer: B) Internet
-
The main objective of mass communication is:
A) Persuasion
B) Informing society
C) Entertainment only
D) Authority control
Answer: B) Informing society
-
Which of the following best describes intercultural communication?
A) Sharing information across cultures
B) Ignoring cultural differences
C) Using technical jargon
D) One-way communication
Answer: A) Sharing information across cultures
-
Which of the following is NOT a mass media channel?
A) Television
B) Radio
C) Memo
D) Newspaper
Answer: C) Memo
-
Which of the following is an example of upward communication?
A) Manager’s instruction
B) Employee suggestion
C) Official memo
D) Classroom lecture
Answer: B) Employee suggestion
-
Which is an example of visual communication?
A) Letter
B) Poster
C) Speech
D) Conversation
Answer: B) Poster
-
The “receiver” in communication:
A) Sends the message
B) Interprets the message
C) Encodes the message
D) Chooses the channel
Answer: B) Interprets the message
-
Which of these increases mass communication effectiveness?
A) One-way communication
B) Feedback mechanism
C) Ambiguity
D) Excess jargon
Answer: B) Feedback mechanism
-
Which of the following is NOT a characteristic of effective communication?
A) Clarity
B) Completeness
C) Ambiguity
D) Conciseness
Answer: C) Ambiguity
-
The primary purpose of classroom communication is:
A) Transfer of information
B) Entertainment
C) Authority
D) Control
Answer: A) Transfer of information
-
Which of these is a non-verbal cue?
A) Speech
B) Gesture
C) Letter
D) Email
Answer: B) Gesture
-
Which barrier occurs when people misinterpret the message due to language?
A) Physical
B) Semantic
C) Psychological
D) Cultural
Answer: B) Semantic
-
Which type of media allows real-time interaction?
A) Newspaper
B) Television
C) Video conferencing
D) Radio
Answer: C) Video conferencing
-
Which of the following is considered a lateral communication?
A) Employee to manager
B) Peer-to-peer
C) Manager to CEO
D) Teacher to student
Answer: B) Peer-to-peer
-
Active listening primarily ensures:
A) Understanding
B) Faster transmission
C) Noise reduction
D) Channel selection
Answer: A) Understanding
-
Which of the following is an example of formal communication?
A) Circular
B) Chat with colleagues
C) Grapevine
D) Peer gossip
Answer: A) Circular
-
Which barrier arises from technical problems?
A) Physical
B) Technological
C) Psychological
D) Semantic
Answer: B) Technological
-
Which type of mass media allows both audio and visual communication?
A) Radio
B) Television
C) Newspaper
D) Poster
Answer: B) Television
-
Which of these barriers is caused by noise?
A) Physical
B) Semantic
C) Psychological
D) Cultural
Answer: A) Physical
-
Cultural barriers can be minimized by:
A) Using stereotypes
B) Cultural sensitivity
C) Ignoring differences
D) Using technical jargon
Answer: B) Cultural sensitivity
-
Which of the following is a key element in classroom communication?
A) Silence
B) Active interaction
C) Written instructions
D) Memorization
Answer: B) Active interaction
-
Which type of communication is direct and personal?
A) Mass media
B) Oral face-to-face
C) Newspaper
D) Television
Answer: B) Oral face-to-face
-
Which of the following ensures that the receiver understood the message?
A) Encoding
B) Decoding
C) Feedback
D) Noise
Answer: C) Feedback
-
Which of these is NOT a mass media function?
A) Inform
B) Entertain
C) Persuade
D) Peer-to-peer chat
Answer: D) Peer-to-peer chat
-
Semantic noise can be caused by:
A) Misunderstood symbols
B) Physical distance
C) Tone of voice
D) Cultural awareness
Answer: A) Misunderstood symbols
-
Which model of communication includes feedback as essential?
A) Linear
B) Circular
C) Aristotle
D) Berlo
Answer: B) Circular
-
Abbreviations: Which of the following is correct?
A) TV – Technical Vision
B) SMS – Short Message Service
C) ICT – International Communication Transfer
D) FM – Frequency Modulation Signal
Answer: B) SMS – Short Message Service
-
Abbreviations: ICT stands for:
A) International Communication Technology
B) Information and Communication Technology
C) Intercultural Teaching
D) Interactive Communication Tool
Answer: B) Information and Communication Technology
-
Abbreviations: FM stands for:
A) Frequency Management
B) Frequency Modulation
C) Fast Messaging
D) Face-to-face Medium
Answer: B) Frequency Modulation
-
Abbreviations: AM stands for:
A) Amplitude Modulation
B) Audio Messaging
C) Analog Media
D) Active Modulation
Answer: A) Amplitude Modulation
-
Abbreviations: SMS is used for:
A) Social Media Service
B) Short Message Service
C) Systematic Messaging Service
D) Simple Mail Service
Answer: B) Short Message Service
-
Abbreviations: ICT in classroom refers to:
A) Interactive Communication Technology
B) Information and Communication Technology
C) International Classroom Tool
D) Integrated Communication Technique
Answer: B) Information and Communication Technology
-
Abbreviations: TV broadcast refers to:
A) Technical Vision
B) Television
C) Teaching Video
D) Telecommunication Video
Answer: B) Television
-
Abbreviations: Email stands for:
A) Electronic Mail
B) Easy Mail
C) Electronic Message
D) Enhanced Mail
Answer: A) Electronic Mail
-
Abbreviations: SMS is primarily used for:
A) Long messages
B) Quick text messages
C) Email
D) Video transmission
Answer: B) Quick text messages
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